This incident has been resolved and ESIS generation is functioning normally. Cases where an ESIS was requested will be backfilled over the next few minutes. Thanks for your patience.
Posted Apr 16, 2024 - 15:52 BST
Update
The fix for this issue is currently being deployed.
Posted Apr 16, 2024 - 15:38 BST
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 16, 2024 - 14:28 BST
Investigating
We're aware of issues generating ESIS PDFs and our engineers are investigating.